Clients:
Rohan Mehta
Project:
Marketplace Integration & Multichannel Automation
Date:
August 2025
Service
Marketplace Integration Services
What we’ve accomplished together
MetaARC provided [Client] with marketplace integration services to expand their e-commerce reach. We connected the client’s online store to major platforms like Amazon and Flipkart through secure, API-driven integration. This enabled automated catalog updates, real-time inventory synchronization, and centralized order management across all sales channels.
As a result, the client experienced a significant increase in marketplace traffic and overall sales, effectively transforming their single-channel store into a scalable multichannel selling ecosystem. Early performance indicators show the business handling a higher order volume with improved operational efficiency, validating the impact of the integration strategy.
To address these challenges, MetaARC’s team implemented secure, API-driven integrations connecting the client’s store with Amazon and Flipkart. This enabled real-time product and inventory synchronization, ensuring that every sale, return, or restock was instantly reflected across all channels. Unified catalog management eliminated overselling and stock-out issues, while a centralized order dashboard streamlined fulfillment and significantly reduced processing delays. As a result, the client achieved smoother operations, improved accuracy, and a scalable foundation for multi-channel growth.
Project Overview
Our client, a growing D2C retailer, aimed to expand their customer base by selling on multiple marketplaces such as Amazon and Flipkart. While they already operated a direct online store, managing separate product listings, pricing, and inventory across each marketplace quickly became inefficient and error-prone. Manual updates led to inventory mismatches, delayed order processing, and missed sales opportunities. The client needed a robust marketplace integration solution to automate product synchronization, pricing updates, and centralized order handling.
Highlight Features
- Amazon & Flipkart API Integration: Connected the client’s store to Amazon and Flipkart via their official marketplace APIs for seamless data exchange.
- Automated Product & Catalog Sync: Bulk-uploaded and synchronized product listings (titles, images, descriptions, pricing) across all channels, ensuring one central catalog.
- Real-Time Inventory Automation: Automated stock updates in real time across every marketplace and the web store, preventing overselling and stockouts.
- Centralized Order Management: Consolidated orders from Amazon, Flipkart, and the client’s website into a single dashboard, streamlining fulfillment and reducing manual work.
The Results
- Marketplace Order Growth:
Post-integration, the client’s order volume from Amazon and Flipkart increased by approximately 50%, indicating strong marketplace traction. - Operational Efficiency:
Order fulfillment processes became significantly faster and more streamlined, reducing manual intervention and processing delays. - Improved Inventory Accuracy:
Real-time synchronization virtually eliminated stockouts and overselling, leading to a major improvement in inventory accuracy. - Reduced Cancellations:
Accurate stock visibility and faster processing resulted in a noticeable drop in customer order cancellations.
